Customer Service

Contact Us

Domain XCIV
3100 W. 7th Street Suite 112 Fort Worth, TX 76107
Monday: Closed, Winter Hours Tuesday: 10-5 Wednesday: 10-5 Thursday: 10-5 Friday: 10-5 Saturday: 10-5 Sunday: Closed


To place an order just make your selection, fill your shopping cart and check out. Or call us at 1-817-336-1994 during our normal business hours. Our skilled representatives will be happy to assist you.

Order Confirmation
After placing your order you will be sent an order confirmation via e-mail.


Sales Tax
There is a 8.25% sales tax on orders shipped to Texas addresses. Tax is charged on shipping charges when the item is shipped to a Texas address. All other states are tax exempt.

Forms of Payment
Visa, Mastercard and Discover


When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.

Please click here to learn more about our privacy policy and terms.

If you have any questions or concerns about our privacy policy, please message us.

Shipping & Delivery

Free shipping over $100. (No furniture, rugs, etc.) Under $100, the shipping fee is 8% of the order total (excluding tax) plus $8.00.

We ship purchases via UPS. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.

In order to avoid confusion, please note the following:

  • We DO NOT ship on Saturday, Sunday, Monday and orders placed after 3:00 pm on Friday will not be processed and shipped until the following Tuesday.
  • Hawaii, Alaska & International Shipments: We are pleased to ship internationally and the shipping charges are determined on an individual basis. Since shipping costs vary based on location, we request that before placing the order, call 1-817-336-1994 to receive an estimate shipping cost to confirm you do indeed want to proceed with the order. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the shipping and an e-mail will be sent informing you this along with the actual cost of shipping.
  • Any customs or duty charges are the responsibility of purchaser and/or recipient.

Express Shipping
If you need express shipping, please call 1-817-336-1994 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you of this transaction along with the actual cost of shipping.

Delivery Surcharges ($)
Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.

Special Services

Personal Shopping
Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.

Gift & Bridal Registry
At Domain XCIV, we pride ourselves on providing registrants with a unique experience and special individual attention. Please call for a consultation with our Registry Consultant. You are also invited to create your registry online here.

Gift Cards & Certificates
Gift certificates may be purchased in any denomination and are in many cases the best gift you can give to the friend who has everything. Purchase a gift card here.

Gift Wrapping
Gift wrapping can be included for $8.00 on gift registry purchases.

Merchandise Pricing & Availability

We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.

If the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive.

If a product's price is higher than our website's stated price (aka our website has the wrong price for an item), we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.

As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a handful of brands that we do not keep in-stock due to the large amount of inventory. These brands will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.

We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.

Returns & Exchanges

We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package. The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnable - so take special care when giving instructions for special orders and personalization.

A gift can be returned for exchange only.

All sales final on special orders.

Return the product to: 3100 W. 7th Street, Fort Worth, TX 76107 (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.

Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.

For other information on returns, please call 1-817-336-1994.

Damaged Goods Policy

We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 10 work days to the carrier: UPS: 800-742-5877.

Shipping and carrier have no legal obligation to honor your claim unless you follow these procedures. If items are to be returned to us please repack merchandise exactly as received.

We are willing to assist you in every possible manner in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collections of claims.

Should an item be damaged during shipment because of an error or mishap on the part of the shipping agent, we are not responsible for replacing said item.

About Domain XCIV

By 1994 interior designer Tad Watts’ successful health-care design business was entering a transitional phase with the advent of managed care and he could see the writing on the wall. At the same time, Mark Vaughan’s pending graduation from TCU, with a degree in Art History left him with every senior’s question, “What am I going to do now?” The pair had a passion for antiques, estate sales and things of beauty so they put their heads together and opened Domain XCIV in a nine hundred square foot space on Fort Worth’s historic Camp Bowie Blvd. Tad brought his keen sense of style and business savvy to the partnership. Mark, a self-proclaimed naïve optimist ran the store while finishing up his degree. His previous years in customer service and management served him well and he grew the business through his hands on approach by getting to know his clients personally. Sandwiched between a popular bakery and a Motts 5 & 10 the young business had plenty of traffic, but what kept clients coming back was the eclectic mix of European antiques, top-notch home furnishings, unusual gifts and the personalized attention they received over and over. Three years latter, Domain was busting at the seams. So in 1997 the store was moved further east on Camp Bowie into forty-eight hundred square feet of cultural district retail space that had sat derelict for many years. Plans were in the works for the new Modern Art Museum of Fort Wroth, but the WWII era apartment buildings still stood in occupancy. Counting on the potential of future traffic and great exposure Mark and Tad took the leap of faith. Within a few years the area became one of the country’s premier museum destinations, bustling with thousands of tourist a year. Mark and Tad filled their new store with the same great mix of antiques and new furnishings as before but even more! Pepper Hollingsworth joined the sales staff and floral designer Linda Shobe came on board shortly after and both have been integral to the success of the business ever since. A full service luxury linen boutique filled a quarter of the selling floor while the entire back was chocked full of French and Italian pottery. Always on the hunt for the newest and best, Mark and Tad traveled exhaustively: antiquing on the east coast, market trips to NYC, North Carolina and California even buying full containers of beautiful European product in Paris. Over a decade later Domain XCIV had established itself as the premier home furnishings destination, so expansion seemed only natural. In August 2006 a great building became available so Mark and Tad opened dh collection a block behind Domain. Showcasing their luxury linens was a primary focus and the new space allowed the owners to expand this category to spectacular effect. This store features a younger, cleaner look, appealing to a more modern sensibility. Synergy was created as a result of the close proximity between the two stores and business flourished. A massive urban re-development project in Fort Worth’s cultural district forced Mark and Tad into moving Domain again. Enduring many delays and the economic downturn of 2008, Domain has persevered and on July 22, 2009, a few months shy of their 15-year anniversary opened in a gorgeous new 6,500-sqft space just catty-corner from their old location. Architecturally the store features soaring ceilings, patterned brick floors, antique architectural elements such as columns and old doors and a massive amount of store-front floor-to-ceiling glass exposure. Mark and Tad set out create a store that was unlike anything in the area and succeeded in spades. Honing their ever-evolving esthetic the pair have re-interpreted traditional décor. Their panache for mixing and layering styles, colors and textures has created a treasure trove of unique accessories and beautiful furniture. As they set about celebrating another milestone in business they acknowledge their loyal client base to whom they are forever devoted to and grateful for.